Total ShipManagement

As crew managers we undertake the full scope of management operations required by our ship-owner clients, ensuring that each vessel we are responsible for is manned with qualified and well-trained officers and ratings. We perform all crew-related functions including screening and selection, through reference and documents check, assessment, long-term crew planning and arrangements, training, safety familiarization, liaising with vessel regarding any matters. We also take care of travel arrangements and tickets, visas, allotments, accounts and any other matters arising.

By taking a hands-on personalized approach with our seafarers from their initial recruitment and throughout their employment, we have generated loyalty from Officers, Ratings and their families. In turn, this helps to keep retention rate on high level, that has a considerable positive effect on the operational performance of a Client's fleet.

Employees who perform work, which affects services rendered by Total ShipManagement Ltd are competent and experienced. Their competency evaluation is based on their educational qualifications, further trainings undergone, and skill set possessed and relevant experience. The personnel are made aware of relevance and importance of their activities and how they contribute to achieve Total ShipManagement Quality Objectives.

Such commitment, training, development and quality comes at a cost, but short term investment pays dividends in the long term business of the shipping industry.

Today Total ShipManagement Ltd continues to constantly develop new skills through the flexibility in its approach and the efficiency and co-operation of its workforce to consistently meet the challenges of tomorrow for the Clients that simply demand the highest quality service.

It is the policy of Total ShipManagement Ltd to provide our clients with a service which conforms in every aspect to contractual requirements.

In order to satisfy both our Clients and our Employees alike, we at Total ShipManagement Ltd consider Quality the highest priority and have introduced a Quality Management System complying with the quality policy of the Group.